Indonesia Visa Validity Check
Check Visa Status and Validity Online via Immigration Website
How to check:
- Open evisa.imigrasi.go.id
- Click Track Your Application
- Choose Visa or Stay Permit
- Enter your Register Number + Passport Number
- View your current status: under review, approved, rejected, or completed
If the system shows errors, Immigration recommends:
- Taking a screenshot
- Preparing your register + passport number
- Contacting the Helpdesk Live Chat on the website
Note: This check confirms both the status and whether the visa is still valid in Immigration’s system.
Check via E-mail
If your online status does not update, payment is stuck, or your data looks incorrect, you can email Immigration’s Support Desk.
Official e-Visa support emails:
- visa@imigrasi.go.id (general visa inquiries)
- evoa@imigrasi.go.id (e-VOA / Visitor Visa issues)
- contact@imigrasi.go.id (general Directorate General contact)
Include:
- Full name
- Passport number
- Register number
- Visa type
- Date of application
- Screenshot of error or payment proof
Email is slower, but ideal for technical issues or data problems.
Check Visa Status and Validity via Indonesian Embassy Office
If you applied through an Indonesian embassy or consulate, your status must be checked through that specific mission, not the eVisa website.
Ways to check via embassy:
1. Online Embassy Tracking
Some embassies (e.g., London) have a “Check Your Visa Status” page where you enter your register/reference number.
2. Embassy Email or Phone
If there is no online tracker, contact the visa section of the embassy directly. Provide:
- Full name
- Passport number
- Application/reference number
- Visa type
- Date of submission
They can confirm whether your visa is still being processed, approved, or ready for collection.
What Should I Do If My Indonesian Visa Is Delayed?
If your Indonesia visa is taking longer than expected, here are the basic steps you can take:
- Check your application status online through the official Immigration website (evisa.imigrasi.go.id).
- Contact Indonesian Immigration via live chat or email for clarification.
- Follow up with the Indonesian embassy if you applied through them.
- Review your application details to make sure everything is accurate and complete.
- Send any missing or additional documents immediately if requested.
- If your trip is urgent, ask about alternatives (e.g., VOA if eligible, rescheduling travel).
What Should I Do After an Indonesian Visa Rejection?
If your Indonesian visa was denied, here are the basic steps you can take:
- Read the rejection reason carefully to understand what went wrong.
- Fix the issue (e.g., missing documents, wrong info, low financial proof, passport validity).
- Prepare stronger documents such as clearer bank statements, confirmed bookings, or a proper sponsor letter.
- Reapply for the visa once everything is corrected (most Indonesian visas allow immediate reapplication).
- If you applied via embassy, follow their instructions or ask whether you can request reconsideration.
- If the rejection was due to passport issues, renew or replace your passport before applying again.
- If urgently needed, consider applying for a different suitable visa type or consult a licensed visa agent.
- Keep all previous documents, since officers may review your past application during re-application.
Can I Appeal If My Indonesian Visa Is Rejected?
If your Indonesian visa is rejected, here’s what you need to know:
- Tourist visas, e-VOA, and basic e-Visas cannot be appealed.
You must correct the issue (documents, funds, passport, wrong info) and submit a new application.
- Embassy visas may allow reconsideration, but this depends on the specific embassy.
Always read your refusal letter to see if an appeal option is mentioned.
- Long-stay visas, KITAS/KITAP, blacklist, or deportation decisions DO have appeal procedures, but these are formal legal processes and usually require a lawyer or immigration specialist.
- Most travelers simply reapply with better documents, this is the normal and fastest solution.
- Before reapplying, fix the reason for rejection, such as missing documents, weak financial proof, wrong visa type, or passport validity issues.
Is it possible to apply again if my Indonesian visa was rejected?
Yes, in most cases, you can reapply. Here’s what to know:
- You are allowed to reapply for almost all Indonesian visas (e-VOA, e-Visa, embassy visas).
- No waiting period, you can reapply as soon as you fix the issue.
- Correct the reason for rejection first (documents, funds, passport validity, wrong visa type).
- Submit a new application, Indonesia does not let you “edit” a rejected visa.
- Expect to pay again, visa fees are non-refundable.
- Embassy visas: reapply unless the refusal letter specifically offers reconsideration.
- Serious cases (blacklist, deportation, KITAS refusal) may need legal help before reapplying.
- One rejection doesn’t ban you, but your new application must be stronger.
Apply Your Bali or Indonesia Visa Through Visa BaliEasy for a Smoother Process
If you want a faster and more accurate application, Visa BaliEasy can assist you from start to finish.
Many delays happen because of incomplete documents, wrong data entry, or misunderstanding visa requirements.
Our team reviews your documents before submission to help prevent common issues that cause processing delays or rejections.
As a registered Indonesian visa agency, we handle eVOA, C1 Tourist Visa, and other Indonesian visa types daily.
We understand the typical issues applicants face and how to avoid them.
We also help communicate any follow-up requests or clarifications that Immigration may ask during the process, ensuring you don’t miss important updates.
With Visa BaliEasy, you get:
- Document pre-check to avoid delays
- Guidance in choosing the correct visa type
- Accurate submission via Indonesia’s official eVisa system
- Support when Immigration requests additional information
- Status monitoring and update reminders
- Fast-response customer support via WhatsApp and email
- Assistance with visa extensions when you want to extend your stay in Bali
Contact Visa BaliEasy:
WhatsApp: +62 813 6562 6111
Email: visa@balieasy.com
If you prefer a smooth, guided application with fewer risks of errors, reach out to our team anytime.
Common Issues Related To Checking Indonesian Visa Status Online and How to Fix Them
Top Challenges Users Face
- Using the wrong website
Many travelers check their status on the wrong platform (old Molina links, embassy pages, or travel-agent trackers). Only evisa.imigrasi.go.id works for online Indonesian eVisas.
- Selecting the wrong category
Choosing “Visa” when your case is actually a “Stay Permit” extension (or vice versa) will always show “No data found.”
- Incorrect Register Number or passport number
A single typo, extra space, or wrong reference number means the application won’t appear.
- Your application isn’t in the eVisa system
If you applied through an Embassy, your status will not show up on evisa.imigrasi.go.id. These systems are separate.
- Payment stuck at “Waiting for Payment” or “Suspended”
This happens when payment fails or the bank flags the transaction.
- Website errors or upload failures
Slow WiFi, unsupported file sizes, or browser issues can stop the page from loading correctly.
- Approved visa but no email received
The eVisa PDF sometimes goes to spam, or the email typed during registration was incorrect.
- Using unofficial trackers
Non-government sites often show outdated or incomplete status information.
Tips for Fixing Errors
- Use the correct tracker every time
→ evisa.imigrasi.go.id → Track Your Application
Choose: Visa for new visas, Stay Permit for extensions.
- Copy-paste the exact Register Number
Use the code from your confirmation email, don’t use payment references.
- Check the right platform
- Applied via Embassy → Check the embassy tracker.
- Applied via BaliEasy → Check your BaliEasy confirmation email or chat us for help.
- Fix payment issues properly
If your payment is stuck:
Email visa@imigrasi.go.id or evoa@imigrasi.go.id with your register number + payment proof.
Don’t pay twice unless Immigration instructs you.
- Switch browser or device
If the page errors: try Chrome/Edge, clear cache, or switch to another device with stable WiFi.
- Check spam/junk folders
Search for emails from @imigrasi.go.id, your approved visa PDF may be there.
- When in doubt, ask
You can always reach out to:
- Immigration Live Chat (fastest for eVisa issues)
- Your Indonesian Embassy
- Or BaliEasy for guidance
→ Chat us on WhatsApp
Tips For Applying an Indonesia Visa
Check the latest rules
Visa requirements and extension procedures change often. Always confirm the latest updates on the official eVisa website or Indonesian Embassy before applying.
Choose the correct visa type
Match your visa to your travel purpose, whether it’s tourism, business, family visit, or a longer stay. Options like eVOA, C1/211A, or the Golden Visa each serve different needs, and choosing the wrong one can lead to delays or rejection.
Apply early
Even though some visas are processed quickly, your application may take longer if documents are incomplete or if Immigration needs additional clarification.
Double-check all details
Ensure your name, passport number, date of birth, and all personal data match your passport exactly. Small errors commonly cause delays or refusals.
Prepare clear, complete documents
Use clear, readable scans or photos of your passport, bank statements, accommodation details, and any required supporting files.
Use official or trusted platforms only
Submit your application through evisa.imigrasi.go.id or work with a verified registered agent to avoid mistakes or scams. For a smoother process, you can also get assistance from Visa BaliEasy, we help check documents and ensure your submission is accurate.
Follow photo & biometric requirements
Use a recent passport-style photo and be ready for possible biometric checks or in-person verification, depending on your visa type.
Keep copies of everything
Save your approval letter, payment receipt, and application number. You may be asked to show them during your journey or upon arrival.
Understand your stay duration & extensions
Know how long your visa allows you to stay and what your extension options are. For example, eVOA offers 30 days + one 30-day extension, while C1/211A can be extended in stages for a longer stay (up to 180 days).
