Is there an eSIM plan available for just 3, 7, or 14 days?

All our eSIM plans offer 30-day validity with a best price guarantee. While we don’t offer specific x-day plans, you can use the eSIM as needed and simply uninstall it once you’re done. This ensures flexibility for your travel and connectivity needs in Bali! If you need further assistance, feel free to reach out to our support team.

Which iPhone and Android models support eSIM technology?

Most iPhone models after the iPhone 11 line are eSIM-compatible, including the iPhone 15, iPhone 14, iPhone 13, iPhone 12, iPhone XS Max, iPhone XR, and iPhone XS. Additionally, several Android models also support eSIM technology. Please refer to our detailed article here for a complete list of eSIM Compatible Phones and Tablets: https://visa.balieasy.com/esim-compatible-phones/

Do I get a local phone number with the eSIM?

Yes, you will get a local +62 Indonesian phone number with your eSIM. This allows you to make calls, send SMS, and conveniently use services like Grab (https://www.grab.com/id/en/) or Gojek (https://www.gojek.com/en-id) during your stay in Bali.

Which eSIM provider is best in Indonesia?

The best eSIM provider in Indonesia depends on your needs, but we recommend Telkomsel for its wide coverage and reliable high-speed internet, especially in Bali and other tourist destinations. Our eSIMs use Telkomsel’s network, ensuring you get the best connectivity wherever you are in Indonesia.

How do I set up eSIM on my phone?

After purchasing your eSIM, you’ll receive a QR code. Simply scan the code in your phone’s settings to add the eSIM, and it will activate once you connect to the local network. For iPhone: https://visa.balieasy.com/blog/set-up-esim-on-iphone-with-qr-code/ | For Android: https://visa.balieasy.com/blog/set-up-esim-android-devices-using-qr-code/

Is it cheaper than buying an eSIM at the Bali airport? How much does an eSIM cost at the airport?

Yes, purchasing our eSIM online is more cost-effective than buying one at the airport. Airport eSIMs can be significantly more expensive; for example, a 24GB eSIM at the airport may cost around $26, while we offer the same data package for $12. Read more about Bali airport eSIMs and SIM cards pricing: https://visa.balieasy.com/blog/esims-sim-cards-bali-airport/

Why is your price much lower compared to the Bali airport and local stores?

We partner directly with Telkomsel, Indonesia’s leading network provider, allowing us to offer competitive prices without the overhead costs associated with physical stores.

When will I receive the QR code for my eSIM?

After completing the KYC (Know Your Customer) form, you’ll receive the QR code via email. If you purchase more than two days before your trip, the QR code will be sent 1 to 2 days before your arrival to comply with government regulations.

How long does the KYC (Know Your Customer) process take?

The KYC process is straightforward and typically takes just a few minutes to complete (max. 1 × 24 hours). Ensure you have your passport and device’s IMEI number ready for a smooth experience.

Can I order an eSIM at the last minute after I’ve already arrived in Bali?

Yes, you can! Simply contact us via WhatsApp at https://api.whatsapp.com/send?phone=6281239382588, place your order online, complete the KYC process, and you’ll receive your eSIM QR code within a few minutes. It’s quick and hassle-free, ensuring you can get connected even after arriving in Bali.

Can I use my child’s passport for verification?

Yes, you can use a child’s passport for KYC verification. Please note that each passport can register a maximum of 3 eSIMs.

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