Biometric Visa Extension in Indonesia (2025 Update): What You Need to Know

Quick Answer: Starting May 28, 2025, Indonesia has reintroduced mandatory biometric attendance for all visa and stay permit extensions.

Under the new Immigration Circular IMI-417.GR.01.01, every foreigner, whether a tourist, digital nomad, retiree, or KITAS holder, must appear in person at their local Immigration Office to complete fingerprint scanning, a photograph, a digital signature, and a short interview before any extension can be approved.

What Changed in 2025

Previously, foreigners could renew their visa or ITAS online or through an agent. Starting May 28, 2025, this is no longer permitted. Everyone applying for a visa extension must personally:

• Visit the Immigration Office corresponding to their registered address
• Submit fingerprints and digital signature
• Have a photo taken
• Answer brief verification questions
• Confirm their current residence in Indonesia

This rule applies to all visa types: e-VOA, B211A single-entry visas, Retirement KITAS, Work or Investor KITAS, and Study Permits.

Failure to appear in person can cause delays, rejections, or even cancellation of your visa extension.

Which Immigration Office to Visit in Bali

You must attend the immigration office based on your registered accommodation address:

Make sure your sponsor letter or accommodation proof matches the region where you apply, otherwise your submission may be rejected.

Step-by-Step Process for Biometric Visa Extension 2025

1. Start Early (2–3 weeks before expiry)
   Prepare documents or contact Visa BaliEasy for Extension Service.
2. Document Check & Submission
   Your agent or you can submit the online application and pay the official extension fee.
3. Appointment Scheduling
   Immigration will assign you a date for biometrics. Do not miss it.
4. Attend Immigration in Person
   Bring your passport, sponsor letter, proof of payment, and appointment confirmation.
5. Biometric Session
   Fingerprints, photograph, and a short Q&A with the immigration officer.
6. Processing Period
   Wait 5–7 working days for approval and visa stamping.
7. Collect Your Passport
   You’ll receive your passport with the new stay permit or extended visa inside.

See our full guide on How to Extend Your Bali Visa on Arrival (VOA), includes exact fees, forms, and eVOA extension options.

Documents to Bring

• Original Passport + photocopy
• Sponsor letter (from agent or employer)
• Proof of payment for visa extension
• Appointment confirmation
• Printed visa application form
• Optional: bank statement, return ticket, or address proof (if requested)

Tip: Organize everything neatly in a folder. It shows professionalism and helps your agent and immigration staff process faster.

What to Expect at the Immigration Office

• Queue even if you have an appointment. Arrive early.
• Dress neatly (no beachwear or tank tops).
• Expect to take a photo and submit fingerprints.
• Some offices may ask why you’re staying or your next plans.
• Politely follow instructions. Staff are usually helpful when you’re prepared.

Why Indonesia Reintroduced Mandatory Biometrics

The government reinstated biometric collection to:

• Prevent visa fraud and duplicate applications
• Track foreign residents more accurately
• Improve border security and administrative control
• Ensure foreigners comply with registered addresses and valid activities

In short, Indonesia wants to balance easier digital processes with stronger immigration oversight.

How Visa BaliEasy Can Help

Visa BaliEasy offers a complete Biometric Visa Extension Service so you don’t need to worry about missing documents or confusing steps.

We can help you:

• Review and prepare all required files
• Register your application with the correct immigration office
• Book and confirm your biometric appointment
• Track your visa status until collection

Explore our services:

• Indonesia Electronic Visa on Arrival Extension (e-VOA)
• Indonesia Single Entry Tourist Visa Extension (C1/211A)
• Indonesia Single Entry Business Visa (C2)
• Indonesia Multiple Entry Tourist Visa (D1)

FAQs About Biometric Visa Extension in Indonesia 2025

Can I extend my biometrics?

No. Each visa extension requires a new biometric submission. You cannot extend biometrics from a previous visa.

How to extend an Indonesian visa?

Apply online or through an agent, then visit immigration in person for biometrics. Processing takes around a week.

For a full walkthrough of the process, see our detailed guide: How to Extend a Bali Visa

Is biometrics required for a B211A visa extension?

Yes. From May 28, 2025, biometric attendance is mandatory for all visa types including C1/211A and VOA/eVOA.

Can I extend my visa before it expires?

Yes. Start the process 2–3 weeks before expiry to avoid Rp 1,000,000 per day overstay fines and ensure your appointment on time.

Summary

• Effective Date: May 28, 2025
• Applies to: All foreigners extending any visa or ITAS
• Requirement: In-person biometric attendance (photo, fingerprints, interview)
• Location: Immigration Office matching registered address
• Exception: Limited for elderly, disabled, pregnant, or emergency cases

Final Tip

Do not wait until the last week to extend your visa. Biometric appointments can fill up quickly, especially in Bali.

Let Visa BaliEasy handle the process from start to finish so you can enjoy your stay worry-free.