If you renew or replace your passport after your Indonesia visa has been issued, you may need a new visa or an update to your immigration records before traveling. The correct procedure depends on your visa type, whether you have already entered Indonesia, and whether your passport number or personal information has changed.
For Indonesia’s electronic Visa on Arrival (eVOA), the passport used to enter Indonesia must match the passport used for the visa application. If you obtained a new passport after your eVOA was issued, you should apply for a new eVOA using your new passport details.
For other visas, including C1 Tourist Visa and D1 Multiple Entry Visa, contact Indonesian Immigration or your visa agent before traveling to confirm whether a new visa application is required. Foreign nationals already living in Indonesia with a KITAS or KITAP can generally update their registered passport information through a procedure called Mutasi Paspor.
Visa BaliEasy can help review your existing visa, old and new passports, and travel schedule before advising the appropriate next steps.
What to Do If Your Passport Changes After Visa Approval
The solution depends on your immigration status.
| Your situation | What you should do |
|---|---|
| eVOA issued under your old passport | Apply for a new eVOA using your new passport |
| C1 Tourist Visa issued under your old passport | Confirm whether a new visa is required before traveling |
| D1 Multiple Entry Visa linked to your old passport | Check the required passport update or replacement procedure before re-entry |
| KITAS holder with a new passport | Arrange Mutasi Paspor to update immigration records |
| KITAP holder with a new passport | Arrange Mutasi Paspor to update immigration records |
| Visa application still processing | Notify your visa agent or Immigration before submitting another application |
Do not assume that carrying your old and new passports together will automatically allow you to use the visa issued under your previous passport number.
What Happens to Your Indonesia eVOA After Passport Renewal?
If your Indonesia eVOA was issued using your previous passport number, you should apply for a new eVOA using your new passport before traveling.
According to the Indonesia eVOA guidance published by VFS Global, travelers must use the same passport for their eVOA application and entry into Indonesia.
For example:
- You applied for an Indonesia eVOA using passport number AB123456.
- Your eVOA was approved.
- You renewed your passport and received passport number CD789012.
- Your existing eVOA still shows AB123456.
In this situation, your visa information no longer matches the passport you intend to use for travel.
You should not assume the old eVOA remains usable simply because your name, date of birth, and nationality are unchanged.
The safest solution is to obtain a new eVOA using the passport you will actually travel with.
Visa BaliEasy services:
If you expect to renew your passport soon, complete the passport renewal before applying for your eVOA to avoid unnecessary application fees.
Before submitting your new eVOA, review common visa application mistakes so the new passport details and uploaded documents match throughout the application.
What If Your C1 Tourist Visa Was Issued Under Your Old Passport?
If you already received a C1 Tourist Visa but renewed your passport before entering Indonesia, contact your visa agent or Indonesian Immigration before traveling.
Your issued visa contains passport information used during the application, including your passport number.
When you receive a new passport, that number will usually change, creating a difference between your visa record and your current travel document.
For example, you may have received a C1 visa valid for entry within 90 days of issuance. If your passport is replaced during that period, the visa’s remaining validity does not automatically resolve the passport mismatch.
Depending on the circumstances, Immigration may require a replacement visa or another procedure.
Do not book your flight on the assumption that presenting both passports will be sufficient.
If your C1 Tourist Visa was arranged through Visa BaliEasy, contact our team with your new passport details so we can check the appropriate solution.
If a new C1 application is required, check C1 visa processing times before finalizing travel and allow time for document review or additional immigration requests.
Visa BaliEasy services:
Changing Your Passport with a D1 Multiple Entry Visa
The D1 Multiple Entry Tourist Visa allows eligible travelers to enter Indonesia multiple times during the visa’s validity period.
However, renewing your passport does not automatically transfer your existing visa details to your new passport.
For example, you may hold a two-year D1 visa and renew your passport after using the visa for several trips.
Even if the D1 visa still has one year of validity remaining, the passport number associated with the visa may no longer match your current travel document.
Before your next trip to Indonesia, check with Immigration or Visa BaliEasy whether the existing visa record can be updated or whether a replacement application is required.
This is particularly important for frequent travelers because passport replacement can occur during the validity of a long-term multiple-entry visa.
Visa BaliEasy services:
Changing Your Passport While Holding a KITAS or KITAP
If you are already living in Indonesia with a KITAS (Limited Stay Permit) or KITAP (Permanent Stay Permit), replacing your passport does not necessarily mean you need to apply for an entirely new stay permit.
Instead, Indonesian Immigration provides a procedure called Mutasi Paspor, which updates the passport information registered under your existing stay permit.
According to the Ngurah Rai Immigration Office’s Mutasi Paspor guidance, the procedure applies to eligible ITAS and ITAP holders who have received a new passport.
Common situations include:
- Your passport expired and was renewed.
- Your embassy issued a replacement passport.
- Your passport was damaged and replaced.
- Your passport was lost or stolen and your embassy issued a new one.
- Your passport details changed and need to be updated in immigration records.
The required documents and procedure may differ depending on the circumstances of the passport replacement and your stay permit category.
To identify the office responsible for your current residence, read how your Indonesian address determines the immigration office and confirm where to submit the passport update.
Required Documents for Mutasi Paspor
The official Ngurah Rai Immigration checklist generally includes:
- Application letter from the sponsor, where applicable.
- Sponsor identification.
- Biodata page of the old passport.
- Latest stay permit information recorded in the old passport.
- Biodata page of the new passport.
- Current ITAS or ITAP.
- Original eVisa document.
- Additional family documents for applicable dependent or family stay permit categories.
For example, a spouse-sponsored stay permit may require a marriage certificate or supporting documents from the Indonesian spouse.
For sponsor-free categories such as E33G Remote Worker KITAS, applicants should confirm the appropriate submission arrangement with Immigration because the general checklist refers to sponsor-based applications.
Step-by-Step Mutasi Paspor Process
Step 1: Prepare Your Old and New Passport Information
Collect the biodata pages of both passports, your existing KITAS or KITAP, and your eVisa.
If your old passport was lost or stolen, explain the circumstances to Immigration and prepare any available police or embassy documentation.
Step 2: Prepare the Supporting Documents
Your sponsor or responsible party, where applicable, prepares the application letter and supporting documents.
Additional documents may be requested based on the type of stay permit.
Step 3: Submit the Application
The published Ngurah Rai procedure uses the official eVisa Immigration system through the applicable account.
The applicant or authorized party uploads the documents and enters the new passport number and expiry date.
Step 4: Immigration Verification
Immigration reviews the documents and verifies the updated passport information.
If the application is marked as pending or rejected, additional corrections or documents may be requested.
Step 5: Receive the Updated Immigration Record
Once approved, your registered passport information will be updated according to the applicable procedure.
Keep the confirmation and check that your updated information is correct before arranging international travel.
What If You Lose Your Passport While in Bali?
If your passport is lost or stolen while you are in Indonesia, you should address both the passport replacement and your immigration status.
First, contact your embassy or consulate to arrange a replacement passport or emergency travel document.
You may also need to report the loss to the local police and obtain supporting documentation.
If you hold a KITAS or KITAP, your immigration records will need to be reviewed and updated after the replacement document is issued.
If you are staying on a tourist visa, contact Immigration or your visa agent to determine how your existing stay permit and travel records should be handled.
Do not assume that receiving a replacement passport automatically updates your visa or stay permit.
Can You Travel with Both Your Old and New Passports?
You should keep your old passport if it is returned to you, particularly when it contains previous Indonesian entry stamps or immigration records.
However, carrying two passports is not a substitute for having a valid visa or properly updated immigration record.
Some countries permit travelers to use certain visas contained in an expired passport while traveling with a new passport. This does not mean the same procedure automatically applies to Indonesia.
For Indonesian eVOA, the published VFS Global guidance explicitly requires the passport used for entry to match the passport used in the application.
For other Indonesian visa categories, seek confirmation from Immigration before relying on your previous visa.
What If Your Passport Changes While Your Visa Is Still Processing?
If your Indonesian visa application is still being processed when you receive a new passport, notify your visa agent or the relevant immigration support channel immediately.
Do not assume that an application submitted under your previous passport will automatically update.
The correct next step depends on whether the application is still being prepared, has already been submitted, or has reached the approval stage.
If you applied through Visa BaliEasy, send our team your application reference and new passport information.
We can review the application status and check whether a correction, replacement, or new application is necessary.
How to Avoid Problems When Renewing Your Passport Before Bali Travel
If your passport is approaching expiry and you are planning to visit Bali, renew it before applying for your Indonesian visa whenever possible.
For most common tourist visa categories, Indonesia generally requires your passport to have at least six months of remaining validity.
Before departure:
- Check your passport expiry date.
- Confirm the passport number shown on your visa.
- Make sure your name, nationality, and date of birth match your current passport.
- Confirm whether your existing visa is still usable.
- Update airline travel document information if necessary.
- Check your return or onward travel arrangements.
If you received a new passport after your visa was issued, resolve the mismatch before departure rather than waiting until airline check-in or Indonesian immigration inspection.
An approved visa does not automatically guarantee entry. Final admission remains subject to Indonesian Immigration.
Can Visa BaliEasy Help with Passport Changes and Indonesia Visa Applications?
Yes. Visa BaliEasy can help review your circumstances if you receive a new passport after applying for or receiving an Indonesian visa.
Our team can assist with:
- Checking passport information against an issued eVOA, C1, or D1 visa.
- Reviewing whether a new visa application may be required.
- Checking the status of a pending visa application.
- Assisting with a replacement visa application where necessary.
- Reviewing Mutasi Paspor requirements for KITAS and KITAP holders.
- Following up with relevant immigration authorities regarding passport and stay permit updates.
You do not need to prepare a complete application before contacting us.
Please contact Visa BaliEasy for a passport and visa review. Tell us whether you have already received your visa, whether you are currently in Indonesia, and whether your passport has been renewed, lost, or replaced.
Our team will review your case and request the relevant passport or visa documents through WhatsApp or email.
Visa requirements, immigration procedures, processing times, and service fees may change before this article is updated. Contact Visa BaliEasy to confirm the latest requirements before traveling.

