To find a reliable visa agency in Bali, focus on legality, transparency, and professionalism. Choose agencies who are registered Indonesian companies, have verifiable offices and team members, and provide clear fees without unrealistic promises.
Check long-term Google and Trustpilot reviews, ask for recommendations, and avoid agencies who guarantee jobs.” A trustworthy agency clearly explains visa rules, responds quickly, follows official Immigration procedures, and never misleads clients about requirements.
Research and Due Diligence
Check for Government Registration
A reliable agency should operate under a legal Indonesian company (PT/CV) with a valid NIB/OSS registration. For more complex visas, look for a licensed immigration consultant or a law firm specializing in visas.
Read Reviews and Testimonials
Check Google Reviews and platforms like Trustpilot. Look for consistent long-term feedback, not sudden clusters of new reviews.
Ask for Recommendations
Get recommendations from friends, colleagues, or other expats who have used visa agencies in Bali.
Verify Experience and Qualifications
Choose agencies who can clearly explain visa types, timelines, allowed activities, and risks. Avoid agencies who cannot answer basic immigration questions.
Transparency and Professionalism
Ensure clear, transparent fees
The agency should have clearly stated, fixed rates for their services without hidden costs. These should be readily available, ideally on their website.
Avoid agencies with job guarantees
Be wary of consultants who promise to guarantee jobs or placements, as these are often fake and used to attract clients for profit.
Look for personalized service
A good agency will take the time to understand your specific situation and provide personalized advice.
Watch for unrealistic promises
agencies cannot change the basic visa requirements. Be suspicious if they promise a visa type you don’t meet the criteria for.
Professional Indicators
Look for a Professional Website
A trustworthy agency has:
- A real company name and office address
- Clear explanations of visa types
- References to official immigration portals (evisa.imigrasi.go.id)
A site with no company details or only WhatsApp contact is a warning sign.
Choose a Proactive Communication Style
Good agencies respond promptly, give updates, and guide you through each step. They don’t disappear once you have paid.
How Visa agencies Work
Visa agencies act as intermediaries between you and Indonesian Immigration.
They typically:
- Collect your documents
- Submit applications on the official immigration system
- Provide an Indonesian sponsor if needed
- Help schedule biometrics or office visits
But Immigration makes the final decision, not the agency.
Should You Use a Visa agency?
You want to use a visa agency if:
- You want a longer-stay visa (C1/211A, KITAS, etc.)
- You prefer assistance with paperwork and changing regulations
- You have special cases (previous overstays, refusals, or complex itineraries)
The Difference Between a Visa agency and a Visa Consultant
Visa agency
- Helps with document submission and logistics
- Often provides sponsorship via their company
- Quality varies from simple admin services to very experienced teams
Visa Consultant / Immigration Lawyer
- Gives legal guidance, risk assessment, and detailed advice
- Usually certified by Immigration or part of an Indonesian law firm
- Best for complex cases, long stays, business activities, and compliance needs
Why Visa BaliEasy Is a Trusted Visa agency in Bali
Legally Registered Indonesian Company
Visa BaliEasy operates under PT Bali Mudah Bersama, a fully registered Indonesian company with a valid NIB/OSS business license. This ensures all visa services, sponsorship processes, and document handling follow Indonesian regulations.
Clear, Identifiable Ownership and Team
Unlike anonymous agencies, BaliEasy is run by a transparent and verifiable team.
You can view the founders’ professional profiles here:
- Arya Mahakurnia: https://www.linkedin.com/in/mahakurnia/
- Arya Mahatmavidya: https://www.linkedin.com/in/aryamahatmavidya
This openness reflects our commitment to accountability and trust.
Multiple Physical Offices in Bali
Visa BaliEasy is not a “virtual agency.” We have real, walk-in locations staffed by a local team:
- Pererenan: Jl. Sempol, Pererenan, Kec. Mengwi, Kabupaten Badung, Bali 80351
- Seseh: Jl. Pantai Seseh, Cemagi, Kec. Mengwi, Kabupaten Badung, Bali 80351
- Canggu: Jl. Raya Kayutulang No.36, Canggu, Kuta Utara, Badung, Bali 80351
Transparent Process & Clear Fees
We provide written fee breakdowns, explain government fees vs. service fees, and never make unrealistic promises.
No “guaranteed visas,” no hidden charges, just clear guidance based on official Immigration procedures.
Experienced in Handling Visas
Our team routinely handles popular visa types, we ensure every document matches official standards and help customers avoid common mistakes, especially now that Indonesia’s immigration rules change frequently.
Proactive Communication & Real Support
We respond quickly via WhatsApp and email, update customers at every stage, and guide them through new requirements such as biometrics, online registration, or sponsorship rules.
Our team never holds passports unnecessarily, only when Immigration procedures truly require physical submission.
Verified Customer Reviews
Our customers have shared real experiences on:
These reviews highlight our reliability, clear instructions, fast processing, and responsive customer service.

